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Lost in Customer Support Land


A Woe is Me Poem

Could I Have an Answer Please

Oh my.! You need my father’s name.
I can’t imagine why.
He’s been dead these 30 years
I don’t think you’ll reach him if you try

Sure, I’ll hold again.
Another supervisor to find.
Classical music this time,
Sounds like broken chimes.

Another voice,
only an 18-minute wait.
What do you mean you can’t help me?
Sure, I’ll hold and contemplate my fate.

Finally, an apologetic voice.
She wants the last 3 passwords for my account.
I've only ever had 1.
Should I make up the other two?

Sure, I’ll hold again.
Glory be! I’m 23rd in the line,
26 minutes later, the person I need
Has no time.

Would I like to call back?
Sure, my time has no value.
But could I get some kind of answer
I don’t care anymore what kind?

I’ve been to this deserted land before.
I’m sure you know the door.
There’s no shade or place of rest
Just a worn-out customer under test.

Sure, I’ll hold again.
The Silence was unexpected.
Then comes the death toll.
Your call has been disconnected!

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